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CUSTOMER SATISFACTION

  We are very serious about Customer Satisfaction - we'll be pleased to have your comments We are here to help. At NCC Education, we want to keep our customers happy, however sometimes things go wrong.
 

This page tells you how to make a complaint. If you tell us about it, we'll try our best to put it right. We'd also like to know when we do things well.

 

Our promise to you. We promise to look into your issue, we'll tell you what we're doing about it and do everything we can to help you.

 

How to make a complaint. Take a look at our Customer Complaints procedure
Please contact our Customer Service Manager - Andrea Lloyd

    E-mail Customer Services Manager
    Helpline +44 (0)161 438 6203

 
  Postal address Customer Service Manager  
      NCC Education
The Towers
Towers Business Park
Wilmslow Road
Manchester
M20 2EZ
United Kingdom
 
    Online form Online Customer Service form  
         
 

We'll let you know within 5 days, that we have received your complaint, and we'll try our very best to deal with it within 2 weeks. If we need a bit more time, we'll keep you informed every step of the way.