Criteria - NCC Education


To offer NCC Education products and services, centres must fulfil our Centre Regulations, criteria and standards on application. NCC Education requires Accredited Partner Centres to maintain those standards and to adopt an approach of continual improvement to quality matters with our support. Our business is about partnership, and your success is our success.

These are the key areas of our Centre Regulations and criteria:

Centre Management and Governance

  • Centre is legally operating and holds necessary local government licences
  • Centre is solvent and financially sound
  • Centre maintains high ethical standards with respect to equal opportunities and eliminating discrimination


  • Centre complies with local health and safety legislation
  • Broadband Internet access is available to facilitate administrative transactions with NCC Education
  • Has computer systems and/or physical storage facilities to securely keep student records and copies of assessments submitted for the required period of time
  • Provides safe and secure storage for exam papers (e.g. a strong non-portable safe; or a non-portable lockable security cabinet; or a metal (filing) cabinet which is bolted to the floor or a wall; or a walk-in store room with a metal shutter/security screen in front of open shelving)
  • Appropriate facilities for students to take written examinations and, where appropriate, facilities for computer-based examinations are provided
  • Centre has facilities appropriate to the mode of teaching/delivery of the programme
  • Students will be able to access books, Internet-enabled computers and other resources to support their studies
  • Students will have access to a quiet space for private study (for example a library)


  • Centre has enough qualified and competent staff to deliver and assess the qualification
  • NCC Education is always notified of the current Centre Co-ordinator (the person responsible for the day-to-day running of NCC Education programmes). This person must be appropriately qualified
  • Centre has a way of collecting feedback from candidates to help identify where staff development is needed

Quality Assurance Systems

  • Centre has policies and procedures in place to support students requesting special considerations in their assessments
  • Centre has procedures in place to ensure the secure and fair delivery of assessments
  • Centre has procedures in place for students to formally complain and to enquire, question or appeal assessment decisions
  • Centre has a Malpractice and Maladministration Policy in place to minimise the risk of malpractice. There is a clear process in place to investigate and deal with suspected malpractice in an open, fair and effective manner